ONCUE PLUS GENERATOR MANAGEMENT SYSTEM SERIAL

We will only accept exchanges on international orders and the customer is responsible for paying all shipping charges for getting an item back to GenPartSupply. Orders shipped outside of the US are final and are not eligible for return, regardless of the nature of the return. All other return conditions described on this page apply as-is. These items must be repaired at a authorized Factory Service Center.Īll reconditioned items offered by are sold risk-free and therefore have an extended return period of 90 days. Please call 24 for us to look up the correct part.ĭue to hazardous item shipping regulations, items with gasoline engines are ineligible for returns or refunds after gasoline has been added to the tank.

ONCUE PLUS GENERATOR MANAGEMENT SYSTEM SERIAL

SPS can look up the corrcet part with your model and serial numbers.

Please make sure you are purchasing the correct part for your application before placing your order. This includes generator control boards, stepper motors, magnetos, ect. No returns accepted on electronic parts unless defective. You refuse or return a non-damaged, non-defective item Please note that you will be responsible for the additional freight costs in the following instances: In situations where a damaged product can be repaired by either a factory-technician or end-user, may opt to provide replacement parts and/or a service technician instead of returning the whole item Please notify us of any delivery problems as soon as possible to expedite the refund process. If this is not done, you will be responsible for return freight charges back to us or the manufacturer. If item(s) arrive damaged or defective, you must note this on the shipping receipt and refuse delivery to avoid paying return freight charges. Large Item Return Policy (defective, damaged, etc.)ĭue to the expense of shipping heavy items, large items are subject to additional terms.īe sure to carefully inspect all Heavy Item (freight) deliveries for damage before signing the bill of lading as freight handling charges cannot be refunded. Restocking fees of up to 25% will be deducted from any refund/credit on items that are not damaged or defective. Freight fees on large item range between $50.00 and $500.00. Non-Defective Large Items (Changed mind, misordered)įor returns of non-defective large item(s), you are responsible for paying return freight. Upon request, GenPartSupply can provide a flat-rate UPS return shipping label for non-defective merchandise for $10 (deducted from refund). You are responsible for all return shipping costs on non-defective items, as well as a restocking fee of up to 25%. Non-Defective Items (Changed mind, misordered) Please be sure to contact us prior to returning something in order to make the process as seamless as possible.

Before the request is submitted, you will be prompted to provide additional info about the reason for your return request. Find the order that contains the product(s) you wish to return and click the link to “return items”. To initiate the return process, please click here to access the “my account” page (you will need to log in to your account if you haven’t already). Please contact us prior to returning the item to obtain a Return Authorization. We offer a 30 day return period where any item can be returned to us for any reason*. OnCue® Plus is a remote monitoring system which provides peace of mind from anywhere in the ’s return policy is designed to be as fair and hassle-free as possible. Neighborhood-friendly, with weekly exercise volume thats similar to a normal conversation.Įvery 24 – 60 kW KOHLER® standby generator comes standard with the OnCue® Plus Generator Management System. KOHLER® is known for extraordinary reliability and performance, and backs that ups with a 5-year or 2000 hour limited warranty. In just 10 seconds, your KOHLER® generator automatically restores power to a 5-ton (60,000 BTU) air conditioner, major appliances, and electronics. KOHLER® generators provide advanced voltage and frequency regulation along with ultra-low levels of harmonic distortion for excellent generator power quality to protect your valuable electronics.Įvery KOHLER® generator is equipped with a heavy-duty, commercial grade engine that stands to extreme weather. When you lose power during an outage or storm, a hard-working KOHLER® generator keeps your appliances working, the heat or AC running and your security system on.* KOHLER® generators for backup power provide reliability and performance.

Oncue plus generator management system